Hotel Policy

DISABLED ACCESS

  1. Accessible bedroom – this is a Classic Double room.
  2. Disabled car park spaces.

We do have a lift but it only goes to the first floor

FOR HOTEL RESERVATION

A reservation constitutes a contract between themselves and Castle Bromwich hall hotel  Hall. Any reservation/s cancelled within 24 hours of the arrival date (or within 14 days for bookings of five rooms or more) is liable to be charged for unless we are able to re-let the accommodation to another guest. 

ARRIVAL AND DEPARTURE

Bedrooms are guaranteed to be ready by 2pm on the day of arrival.
Check-out time is by 12noon on the day of departure.

CHILD POLICY

We welcome childre, any under 5 eat for free, we can provide cots at an extra £15.00 and £20 for zbeds.

CREDIT CARD PAYMENT

American Express, Mastercard, and Visa credit/debit cards are accepted.  We do not accept Diners Club.

DRESS CODE POLICY

Smart  casual clothing.

SMOKING POLICY

In line with National Legislation, castle bromwich hall hotel  is a NON-SMOKING HOTEL, including all public rooms, bedrooms and suites.  A deep cleaning charge of £100 per day will be charged if evidence of smoking is detected in your room.

PET POLICY

We do not allow dogs into the hotel

VALUABLES AND KEYS

The Hotel cannot accept liability for items left bedrooms or public areas. We can only accept liability if it is kept in the hotels safe this must be prior arrangement with hotel manager.